Takata Airbag Safety Recall

The Australian Government requires a MANDATORY RECALL of certain vehicles with frontal Takata airbag inflators to be carried out by 31 December 2020. This will entail a staged recall of affected Audi vehicles over the next three years. 

Owners can be assured that no Audi vehicle is fitted with an airbag from the alpha population. 

For vehicles fitted with a frontal Takata airbag which are less than 6 years old, the Australian Government has stated that there is NO IMMEDIATE KNOWN RISK WITH THE AIRBAG, BUT THERE WILL BE IN THE FUTURE. 

For vehicles fitted with a frontal Takata airbag more than 6 years old, the Australian Government has stated that there is a RISK OF INJURY OR DEATH in the event of rupture of the airbag inflator.

Please also note that if your vehicle has previously been involved in a collision or other incident, it may have had an affected frontal Takata airbag inflator installed following that collision or other incident. It is therefore important that you contact an authorised Audi Dealer to arrange for the airbag to be checked and (if necessary) replaced.

 

FAQs

 

Check my VIN

Note: Vehicles not currently under active recall may later be recalled. All planned future recalls are set out in the Recall Initiation Schedule (a link to which is below). Please note that, while Audi will seek to contact affected consumers directly at the relevant time, we may be unable to contact you if your accurate contact details are not available to us.

Updating Your Details

As part of the recall process, Audi Australia notifies registered owners of affected vehicles by mail. Audi urges all customers in Australia to contact our toll-free Audi Takata Information Line on 1800 856 770 between 8.00am and 6.00pm Monday to Friday (AEST) or email us at customerassistance@audi-info.com.au to update their contact details. 

Alternatively, customers can complete a Change of Ownership form online.

Should you require any further information, please contact the Audi Takata Information Line between 8.00am and 6.00pm Monday to Friday (AEDT).

Audi Takata Information Line 1800 856 770 You can also submit an enquiry online at any time using the form below. A representative from our team will respond at the earliest opportunity.

National Accreditation Authority for Translators and Interpreters

If you require interpreting assistance call +612 6260 3035 to access the National Accreditation Authority for free translators and interpreters.


National Relay Service

Alternatively, the National Relay Service is an Australia-wide phone service for people who have a hearing or speech impairment.